![]() Make sure that all system requirements are met. To install this package please do the following: Even though other OSes might be compatible as well, we do not recommend applying this release on platforms other than the ones specified. If it has been installed, updating (overwrite-installing) may fix problems, add new functions, or expand existing ones. What can I do? The product number of my laptop is H5J76EA.This package contains the files needed for installing the Bluetooth driver. Also uninstalling didn't work, for some reason after a restart I still see the Mediatek adapter. Instead I have Mediatek Bluetooth Adapter (not sure completely why, as when I go to HP for drivers it offers me the Qualcomm Atheros one). I also have tried following the solution in Solved: HP ProBook 4540s Bluetooth problem in Windows 10 (64-bit) - HP Support Community - 7819414, thinking that it's the same problem, but I have no Qualcomm Atheros AR3012 Bluetooth adapter. I have tried updating any driver that was not updated by Windows with Driver Booster, but it didn't help. ![]() I can see the headset name (Airpods) in Bluetooth/Device Manager so I guess the driver was installed for them and I can also see them in Control Pannel/Hardware and Sound/Devices. Also, in Sound settings I only have Speakers (High Definition Audio Device) for Output, and Microphone (High Definition Audio Device) for Input, but I never saw the headset there. I manage to pair them via Bluetooth Settings, and they seem to also get connected, but the audio does not work. I'm having some trouble in connecting my audio to my Bluetooth headset (AirPods). ![]() Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press. ![]() Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions. ![]()
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